Salary: $120k-$150k
IT Program Manager/Business Development Manager
We are a leading Alaska-based IT consulting firm serving government and business customers with custom software design and development, system integration, business systems analysis, reporting, and project/program management. Our team includes people with a record of successful projects who have a balance of technical, business, and consulting skills and experience. Our work is primarily project-based, embedded with customer teams to build or enhance applications, system integration, and user experience.
## Responsibilities
We are seeking an experienced senior manager with experience in business development, account management, and proposal development to join our team in Alaska.
* Meet face to face with government agency managers and business owners to inform them of our services and understand the needs of prospective clients
* Prospect, build relationships, network in the business community, conduct presentations; illustrate how our services help improve innovation, operations, maintenance
* Monitor and pursue procurement websites and listings to identify opportunities and new leads
* Lead the development of proposals; seek, assess, and develop responses to request for proposals
* Negotiate and close sales, ensuring customer satisfaction and long-term business relationships
* Oversee a portfolio of projects in a program management capacity
* Regularly check-in with clients and prospects; gauge client satisfaction and share information with internal project managers
* Guide marketing including networking events, advertising, social media, etc. Analyze campaign performance
* Stay up to date on industry trends and competitive landscape
* May be tasked with managing IT projects on a limited basis
## Qualifications
* Bachelor's degree; 10+ years' experience related to the position
* Previous outside sales experience in technology services, ideally with custom software and system implementation
* Prior experience with federal contracting preferred
* Strong technical writing skills with demonstrated experience in writing technical proposals
* Demonstrated experience in determining work estimates, tasks, and project approaches
* Familiar with documenting requirements, process flows, system specifications
* IT program management experience and demonstrated experience as an IT project manager leading technical teams
* System implementation and delivery experience in custom and commercial software and/or system integration
* Familiarity with software technologies such as distributed web applications, relational databases, web and mobile applications, data modeling and designing underlying databases
* Aware of cloud hosting platforms and differences from on-premises hosting
* Proficiency in using CRM software to manage leads and track sales activities and using communication platforms such as Teams, Zoom
* Effective communication skills; ability to build rapport and establish trust
* Exceptional negotiation skills; ability to overcome objections
* Excellent time management and organizational skills; prioritize tasks effectively
* Demonstrates initiative, accountability, professionalism, respect, cooperation
* Assertive and able to collaborate well with users, technical staff, and management
* Results-oriented, flexible, and creative
## Additional Requirements
* Anchorage-based position with extensive travel locally in and around Anchorage including Mat-Su Valley
* Travel in other parts of Alaska and Pacific Northwest on a limited basis
* Work flexible or non-standard work hours, when necessary